Commercial Auto Claims Service
Our Experts Work with You on Claims
We understand that when your business vehicle is in an accident, you're not just inconvenienced — your entire workday is affected. With our commercial auto claims service, we match your specific needs with the appropriate experts to ensure accurate and timely repairs — and a satisfying claims experience.
Repair Options for Light Commercial Vehicles
If you have a light commercial vehicle (a private passenger vehicle used for business), such as a pickup truck, van, auto or SUV, you can choose our concierge level of claims service where it's available. With this service, we manage the entire repair process for you. In other locations, you can choose to have your vehicle repaired by a facility in our network of repair shops.
Whether you use our concierge level of service or a repair shop in our network, you'll receive a written guarantee on the repairs that both Progressive and the body shop stand behind as long as you own the vehicle.
You always can choose your own repair shop outside of our network, too.
Heavy Truck Claims Professionals for Extensive Damage
If you operate a large truck (a tractor, dump truck, flatbed truck or tow truck) that's been badly damaged, we have in-house commercial auto claims professionals specifically trained to help you. They're located throughout the country, and they oversee most large truck repairs, as well as more complex physical damage repairs. Our heavy truck claims professionals average 15 years in truck repair management, so they can offer in-depth knowledge and expertise with your large truck claims.
Ongoing Training to Enhance Claims Experience
We're committed to providing the best experience possible when you have a claim with us. That's why we provide on-the-job training for our commercial auto claims experts at our industry-leading commercial auto training facility in Tempe, Arizona.
If you have a commercial auto claim, you can report your claim online. We're available 24/7 to help get you back in business fast.
